Privacy Policy – Packly
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
1. Information We Collect
● Personal details (name, email, phone, address).
● Payment details (processed via secure third-party gateways).
● Order & browsing activity for personalization and security.
2. How We Use Your Information
● To process orders and payments.
● To deliver products and services.
● To send updates, offers, and promotions (with opt-out option).
● To improve security and user experience.
3. Data Sharing
● With vendors/sellers for fulfilling orders.
● With delivery/courier partners for shipping.
● With payment gateways for transactions.
● Never sold or rented to third parties.
4. Data Protection
● Industry-standard encryption & security measures.
● Users are responsible for protecting login credentials.
5. Cookies
We use cookies to improve site performance and user experience.
6. User Rights
You may request access, correction, or deletion of your data by contacting support.
7. Account & Data Deletion
If you wish to delete your Packly account and associated data, you can request account deletion using the following methods:
● Delete from the Packly App
● Open the Packly app and log in to your account.
● Go to Profile.
● Select Accounts & Privacy.
● Tap Delete Account and follow the on-screen instructions.
● Once confirmed, your account deletion request will be processed.
Request Deletion from the Website
If you no longer have access to the Packly app, you can also request deletion of your account and associated data by contacting us through:
Email: [support email]
Subject: Account Deletion Request
Please provide the email address or phone number associated with your Packly account so that we can verify the request.
Data Deleted When your account is deleted, we will delete the personal data associated with your account, where applicable, including:
● Name
● Email address
●Phone number
● Saved addresses
● Account/login information
● Other personal information associated with your account
Data That May Be Retained
Certain information may be retained where necessary for legal, regulatory, security, fraud-prevention, accounting, or other legitimate purposes. Any such retained information will only be kept for as long as necessary or required by applicable law.
Deletion Request Processing
We will process account deletion requests within a reasonable period of time. If additional verification is required, we may contact you using the contact information associated with your account.